Frequently Asked Questions
Everything you need to know about your DITTO experience.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your favorite well-fitting garments to ensure the perfect DITTO fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your domestic return process.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your style fix sooner.
Are your materials sustainably sourced?
At DITTO, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.