Returns & Exchanges
At DITTO, we want you to love what you wear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Simply ensure the tags are attached and the garment is unworn to receive a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided by the portal and securely package your items in their original DITTO packaging.
- 3.Drop Off Package
Bring your labeled package to any authorized carrier drop-off location; we will track the shipment back to our warehouse automatically.
- 4.Receive Your Refund
Once our team inspects your returned items, your refund will be processed back to your original payment method within 5-7 business days.